At KKsultan.com, we strive to ensure your satisfaction with every purchase. Our Return and Refund Policy is designed to provide clarity and convenience, offering you the flexibility of refunds in the form of coupons. Please review the following terms carefully:

1. Return Eligibility:

• We accept returns within 7 days of the date of delivery.
• To qualify for a return, the item must be unused, in its original condition, and in the original packaging.

2. Initiation of Return:

• To initiate a return, please contact our Customer Support team within the specified 7-day period.
• You can contact us via email at kksultanofficial@gmail.com or through our Contact Us page on the website.
• When reaching out, kindly provide your order number and a brief description of the reason for the return.

3. Return Procedure:

• Once your return request is approved, we will provide instructions on how to return the item.
• You will be responsible for shipping the item back to us, along with any associated shipping costs.
• We recommend using a trackable shipping service to ensure safe return delivery.

4. Inspection and Approval:

• Upon receiving the returned item, our team will inspect it to confirm its eligibility for a refund.
• If the item meets our return criteria, we will proceed with the refund process.

5. Refund Method:

• Refunds will be issued in the form of coupons, redeemable on future purchases at KKsultan.com.
• The coupon code will be emailed to you once the refund is processed.

6. Coupon Terms:

• The coupon value will be equivalent to the refunded amount for the returned item(s).
• Coupons are valid for a specified period and can only be used once.
• Coupons cannot be redeemed for cash and are non-transferable.

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately upon receipt.
• We will work promptly to resolve the issue and provide you with a replacement or refund in coupon form as applicable.

8. Exchange Policy:

• We do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.

9. Modification of Terms:

• We reserve the right to modify or update our Return and Refund Policy at any time without prior notice.
• Any changes will be effective immediately upon posting on our website.

10. Contact Us:

• If you have any questions or concerns regarding our Return and Refund Policy, please don’t hesitate to contact us.
• Reach out to our Customer Support team via email at KKsultanofficial@gmail.com or through our Contact Us page on the website.

By making a purchase on KKsultan.com, you agree to adhere to the terms outlined in this Return and Refund Policy. We appreciate your trust in us and look forward to serving you with excellence.

Thank you for choosing KKsultan.com!